Laurel: The only thing I can think of that I would have liked to have known is this: I wish someone had prepared me for the utter sense of despair I would feel when my authority was completely snuffed out by technology problems. I wish that someone had taught me some calm ways of responding to student questions I didn't know how to answer, that I had been given specific, detailed info about how to get help in the computer classroom, and that I had been told to immediately exploit the knowledge of those computer geeks who invariably grace our classrooms. This was all stuff I learned on my own: dealing with technology failure and the way it reflects on you as a teacher. I wish someone had given me some coping strategies.