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What do you wish you had known before you started teaching in the computer classroom

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Jane: Actually I did quite a bit of preparation so I felt like I knew most of what I could know at that point. I did have a problem initially teaching my students how to use the e-mail because their accounts weren't set up. I know someone suggested checking a few of the students logins, but perhaps we should also check a couple of e-mail accounts in advance if we plan to start using them right away. Just going through all of those how-to sheets [on the Writing Center] helped me immensely.