Writing@CSU Guide

Business Email

Email is an electronic, computer-assisted online communication tool. In the business world it is used to transmit virtually every type of correspondence the daily conduct of business requires. Simple messages, memos and letters, complex reports, tables of data, graphs and charts, blueprints, pictures, you name it. If it can be generated by, scanned into, or downloaded onto a computer, it can be electronically sent through cyberspace to another computer.

Whether delivered to the inbox of a computer located on the other side of the building, or on the other side of the world, the correspondence an email contains arrives at its destination faster than a speeding bullet. Well, that might be a slight exaggeration but the point is, email is communication at the click of a button and a speedy delivery system all in one.

In this guide you will read about writing business emails, helpful tips on formatting business email, the law and business email, and business netiquette (yes folks, Internet etiquette). Each section provides useful information and samples to assist you in becoming more proficient at using email to communicate in the business world.

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