Heather: What worked for me: get them to use the technology EARLY. Teach them about drives (some won't know) and get them working on their dailies as soon as their log-ins work. Then, get them used to e-mail. Send a message to the whole class, and have them answer you so that you can get the correct e-mail addresses for each of them. Also, pass a sheet around and have those who have holly addresses that they check more often write these down for you. Next, try the forum (I didn't, and regret it).