Writing Email

Because email messages lack tone of voice and gestures that communicate so much during face-to-face and telephone conversations, some email writers include emoticons to indicate humor, sarcasm, excitement, and other emotions; for example, :) is a happy face. As a writer, you’ll know which personal messages can include these touches, but they’re generally frowned upon in professional contexts.

Similarly, you may feel comfortable writing personalized abbreviations (such as imho for "in my humble opinion") in personal or social messages, but they are generally not considered appropriate for professional communications. To view additional emoticons and abbreviations:

• Example Emoticons and Abbreviations