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Communicating in Civil Engineering

Introduction

Types of Communication

Communication Conventions

Advice from Engineers

Perspectives on Communicating as an Engineer

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The Language Used in Operating Procedures

Tom Siller, Civil Engineering Professor

The language used in Operating Procedures can be technical, but it can't be an impediment to accomplishing the operating goal. You have to make a balance. That is, instructions should be specific enough to understand and specific enough to provide the right technical information. For instance, "Turn knob," is vague; "Turn knob B," is more specific. Or, don't write, "Reduce the flow," without telling your audience that a gauge needs to be changed first.

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