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Writing Guide: Instructional Memos

An instructional memo is an in-house communication addressed to one or more individuals. The objective is to convey one or more directives that relate specifically to the topic found in the subject line. It will both call for and expect an action to be taken. The scope of a memo must include enough information for the reader to understand exactly what the instructions are, who issued them, and when, where and why they are to be acted upon.

In the sample instructional memo the writer describes a new business opportunity and sums up the immediate needs of the potential customer. A brief discussion detailing the specific actions the reader is expected to take follows. The memo then closes with an upbeat team-building message. The writer conveys confidence in his subordinate, treating him as an equal partner in spearheading the new project.

Here are the steps to follow when writing an instructional memo. Each link provides tips to improve your writing skills.