Determine Your Scope

The scope of your credit letter will be determined by the decision to extend or deny the application. Use a welcoming tone when granting credit and take the time to explain the limits, terms and conditions. Your reader will need to know a few things:

Enclosing a company brochure is a common method for explaining these details.

Sample credit letter #3 is a denial. The writer in this case widens the scope. She includes information regarding the applicant's legal rights and provides a toll free number to a credit-reporting agency.