Writing Guide: Acknowledgement Letters
A letter of acknowledgement is both a receipt and a public relations tool. Its objective is to let the reader know that items requested in a prior communication, usually an inquiry or an order letter, have been received.
The scope can actually be quite brief, just enough to complete a business communication cycle. Confirming the day in which an item arrived or expressing some appreciation for having a request satisfied may be all that is necessary.
Remember, it's the thought that counts. An acknowlegement letter is a professional courtesy routinely extended by successful people in the building and maintainance of productive business relationships.
In the sample acknowledgement letter the writer confirms receipt of some previously requested information and appreciates the sender's promptness. She also references a specific point to which she will return in a future meeting.