The heading of a business email consists of up to six distinct information fields. They are located at the corner of the email template, just below the tool bar.
The template itself appears automatically whenever you click on the New Mail, Reply, Reply to All, or the Forward button found on the tool bar of any email program.
Each field in the template is designed to hold specific information, the definitions of which are preprinted on the left hand margin as follows:
Some of these fields are not always visible. The BCC and ATTACHED fields, for instance, are visible only when activated by the sender and, depending on the email program, the FROM and DATE fields may not be visible on the sender's template.
