The format of business email is very similar to that of a business memo. So similar, in fact, that the basic heading elements found in a business memo are programmed into the computer generated template of every email program. The communication role of business email goes beyond that of a memo, however. In order not to overlook its versatility, the formatting elements of a business letter can be inserted manually into the body of an email.
Business email functions as both an internal and an external method of communication; its three main formatting elements are the heading, the body, and a signature block. Depending upon the nature of its correspondence and, at the discretion of the writer, business email may also include a salutation and a complimentary close.
Each of these elements is governed by standard rules that you will see applied in the samples found in the Business Writing Room. Formatting tips and useful information about each element of business email can be found by clicking the selections found on the menu bar at left.
